AcrossDomain offers Smar Hotel Suite integrated software package designed to manage your hospitality property.
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Hotels & Hospitality

Smart Hotel Software is a fully integrated software package designed to manage your hospitality property. Smart Hotel Software combines best of breed functionality with seamless, all-in-one integration.

Guest Experience
  • Improve the guest experience by remembering the guest profile, including stay history, package history (spa visits or golf rounds) and individual preferences (which newspaper or room type).
  • Increase repeat visits by targeted marketing to existing guests, effectively a one-on-one marketing approach.

 

Packages
  • Fixed packages – combine a set of elements for example a romantic weekend package including a room, chocolates, champagne, spa treatment and meal voucher, to show as one line on the folio.
  • Packages on the fly – customize the reservation for the guest requests.

 

Yield Management
  • Different rates for different seasons.
  • Different rates for different days of the week.
  • Rates based on number of adults and children.
  • Availability controls like Length of Stay (LOS) or Closed to Arrival (CTA).

 

Staff Experience
  • Retain current valued staff by implementing modern software.
  • Reduce training times for new staff.
  • Improved productivity tools.

 

Reservations from your website
  • Availability searches using live inventory.
  • Put reservation directly into your reservation system.

 

Sales, Operational and Audit reports
  • Full selection of sales reports and inquiries showing revenue, occupancy rates, Average Daily Rate and RevPAR.
  • Operational reports and inquiries, for example Deposits Owing or Lost Revenue, to help you run your property efficiently.
  • Full audit reports to and from the accounting system for tight fiscal control.
  • Forecast report showing Business on the Books (BOB)

 

Integration to other systems
  • Tight integration to accounting.
  • Call accounting system (Phone) interface.
  • Point of Sale or Food and Beverage interface.
  • In room movie interface.
  • Credit Card interface to your merchant banking system.
  • Central Reservation interface.

 

Security
  • User level security to prevent, for example, deleting of reservations or overriding of rates.
  • Encrypted guest credit card file.

 

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