Hotels & Hospitality
Smart Hotel Software is a fully integrated software package designed to manage your hospitality property. Smart Hotel Software combines best of breed functionality with seamless, all-in-one integration.Guest Experience
- Improve the guest experience by remembering the guest profile, including stay history, package history (spa visits or golf rounds) and individual preferences (which newspaper or room type).
- Increase repeat visits by targeted marketing to existing guests, effectively a one-on-one marketing approach.
- Fixed packages – combine a set of elements for example a romantic weekend package including a room, chocolates, champagne, spa treatment and meal voucher, to show as one line on the folio.
- Packages on the fly – customize the reservation for the guest requests.
- Different rates for different seasons.
- Different rates for different days of the week.
- Rates based on number of adults and children.
- Availability controls like Length of Stay (LOS) or Closed to Arrival (CTA).
- Retain current valued staff by implementing modern software.
- Reduce training times for new staff.
- Improved productivity tools.
Reservations from your website
- Availability searches using live inventory.
- Put reservation directly into your reservation system.
Sales, Operational and Audit reports
- Full selection of sales reports and inquiries showing revenue, occupancy rates, Average Daily Rate and RevPAR.
- Operational reports and inquiries, for example Deposits Owing or Lost Revenue, to help you run your property efficiently.
- Full audit reports to and from the accounting system for tight fiscal control.
- Forecast report showing Business on the Books (BOB)
Integration to other systems
- Tight integration to accounting.
- Call accounting system (Phone) interface.
- Point of Sale or Food and Beverage interface.
- In room movie interface.
- Credit Card interface to your merchant banking system.
- Central Reservation interface.
- User level security to prevent, for example, deleting of reservations or overriding of rates.
- Encrypted guest credit card file.